Shipping policy

Thank you for visiting and shopping with Lashybae. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Shipping Destinations

We proudly ship to customers worldwide. Delivery times may vary depending on your location.

Estimated Shipping Times

• United States & United Kingdom: 6–11 Business Days

• Middle East: 7–12 Business Days

• Europe: 7–12 Business Days

• All Other International Destinations: 7–14 Business Days

Please note that delivery estimates may vary due to customs clearance, local courier operations, weather conditions, or peak holiday periods.

Order Processing

• Order Processing Time: 24–48 Business Hours

• Business Days: Monday–Friday

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Fees

We offer Free Standard Shipping on all orders. There are no hidden shipping charges.

Order Tracking

Once your order has been processed and dispatched, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24–48 hours to become active.

Address Changes

If you need to update your shipping address, please contact us within 24 hours of placing your order. Once an order has been shipped, we may not be able to make any changes.

Lost or Damaged Packages

Damaged Items

If your package arrives damaged, please contact us within 48 hours of delivery. Include clear photos of the damaged item(s), the packaging, and your order number so we can investigate and assist you promptly.

Lost Packages

If your tracking status shows "Delivered" but you have not received your package, please first check with your neighbors, household members, or your local delivery carrier. If the package still cannot be located, contact us within 7 days of the recorded delivery date, and we will work with the shipping carrier to resolve the issue.

Shipping Responsibility

Once your order has been handed over to the shipping carrier, delivery is managed by the courier. However, if you experience any shipping-related issues, our customer support team will gladly assist you in resolving them as quickly as possible.

Need Assistance?

If you have any questions regarding your order or our shipping policy, please don't hesitate to contact our customer support team.

Email: Info@lashybae.com

Response Time: Within 24 business hours

Thank you for choosing Lashybae. We appreciate your trust and look forward to serving you.